Privacy Policy and Disclaimer
Privacy Policy
This privacy policy covers the information gathering and dissemination practices for www.aideport.com. We are committed to maintaining your privacy. If you have any questions regarding your privacy policy or any of our policies, please contact us.
Visiting www.aideport.co.nz
Your IP address, browser, and reference site domain name are logged every time you visit our site. This data is used strictly for the analysis of traffic to better maximise the efficiency of our server and website architecture. We will not share this data with anyone in any way (except for law enforcement reasons as stated in this privacy policy).
When ordering products
When you order from www.aideport.com, we need your name, email address, shipping address, cardholder address, phone number, and credit card number and expiration date. We use this data to process your order, ship it, and send your order and shipping confirmations. All credit card numbers and expirations are deleted from our server immediately after your payment has been processed. We NEVER retain credit card information on our servers. Except as provided in this privacy policy, we will not sell, rent, or disclose this personal data to any third party without your consent.
Server Security
We know the importance of security online. We only accept online transactions that are encrypted to safeguard your personal information. The Aideport.com website uses 128-bit SSL encryption provided by QualitySSL from BitEngines. This means that your transactions are secure.
When you see the yellow padlock in the status area of your browser (in the lower area of the screen), and the URL in your browser’s address field (near the top of your window) starts with https://, then your data is encrypted and protected during transmission.
To learn more about encryption, QualitySSL and BitEngines, please visit http://www.qualityssl.com/
Our Third Party Relationships
We have established several relationships with third parties vendors to best serve our customers.
- Order Fulfilment: When ordering online our distribution partner is sent purchaser information for delivery purposes only. This includes your name and address. They have agreed not to disclose this data to any third party without your consent.
- Credit Card Processing: We use DPS (Payment Express) secure payments to process credit card orders. Our secure site provides them with data for credit card authorisation and fraud detection only. They are restricted from using the data for any other purposes. To see their privacy policies go to: http://www.paymentexpress.com/about/about_paymentexpress/privacy_policy.html
- Marketing and Promotions: From time to time, we may engage certain third parties to assist in the dissemination of marketing and promotional offers (i.e. e-mails) to those customers who have agreed to receive such offers. These third parties will only have access to information to the extent necessary and will not be provided with any specific personal information.
Exceptions
We WILL cooperate fully when required by law or requested by a law enforcement agency to provide information about a customer.
Tracking website usage
From time to time, we may use the purchases you make to customise our product recommendations and monitor new product uptake. We use the non-personal, non-individual statistical information gathered and share it with our marketing partners, advertisers, or other third parties for research purposes. That is, we will NOT disclose any of your personal details (name, address, phone, email) but we may tell them how many customers in a particular timeframe or geographical area purchased what product(s). We also track customer traffic movements and site usage. Traffic and usage data is used only to improve our site’s design and provide our customers with a fulfilling shopping experience.
Changes to Privacy Policy
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email and/or post. You will have a choice as to whether or not we use your information in this different manner.
Disclaimer
First Aid
Aide System Limited products and printed materials contain guidance for initial first aid care only. You should not consider them a substitute for expert medical assistance and/or additional certified first aid training. We advise people to recognise the limits of their competence and to keep up to date with developments in first aid. We cannot accept responsibility for the use of our products by individuals.
Expiry Dates
Always keep your kit fully stocked and check its supplies expiry dates regularly. All our medical supplies have expiry dates printed or stamped on them. These range from 1-3 years depending on the materials and sterilisation for each. Aide System Limited endeavours to have all it’s stock with current expiry dates at the time of purchase. If you ever find expired or nearly expired supplies in your newly purchased kit please contact us. In these circumstances refer to the Product Returns & RefundsĀ section for more information.
CPR Guidelines
The CPR (cardiopulmonary resuscitation) guidelines set out in our materials are based on internationally recognised standards for adult, child (up to 8 years), and infant (under 1 year) resuscitation (NZRC, Level 1 & 2, 2006). These are current at the time of publishing. We will always maintain up to date guidelines and first aid techniques for each new edition published. If you would like to up date your materials when new editions are produced please contact us so we can help keep your kit as up to date as possible.
Errors
From time to time errors may occur in our website (such as spelling mistakes or misquotes). Although Aide System Limited does not take any responsibility for issues arising from such errors we don’t like to see them occur and would rather remedy any issues before they arise. If you find any errors please contact us immediately.
